JW Marriott Gold Coast Resort & Spa Weddings

Good hotel in line with the expectation

A beautiful hotel and an amazing stay!! The JW Marriott provides the perfect combination of elegance and warmth. I wanted a holiday for my sister and my birthday, somewhere we could relax and where my elderly parents would also feel comfortable. The staff at JW were all so welcoming and friendly and really helped us feel at ease. My father was not able to eat at the buffet due to health reasons and everyday the staff were so accommodating providing him with a separate meal. In particular Gina our server was so lovely. The pool was outstanding and my absolute favourite and the birthday and welcome platters exceeding expectation. Thank you JW Marriott for our wonderful stay!

Thanks so much for an incredible weekend! Weve stayed here many times before, but the hotel service and standards were better than ever this time. Sincere thanks to Andrea, who (on hearing that it was my daughters birthday) went above and beyond to make us all feel very special from the moment we checked-in. We absolutely loved the pools, the food, the room and the kids kept saying theyd had the best weekend ever! Thanks so much for a really fabulous stay. Well definitely be back.

I recently stayed here with my family and was blown away by the level of kid-friendliness and the amazing staff. From the moment we walked in, the staff went above and beyond to make sure we were comfortable and entertained. The atmosphere was warm and inviting, and my kid had a blast. I highly recommend this location to any family looking for a fun and enjoyable experience.

The staff is truly top-notch and made our visit unforgettable. 5 stars all around

Best place for a perfect vacation

A huge thank you to Stephen, Mukul and the whole JW Marriott front office team for going above and beyond to making my engagement over the weekend extra special. I asked for a simple favour a few hours prior and they overwhelmed me with their care, support and celebration. The pastry team cant go unmentioned too for their quick turnaround of cakes! We look forward to staying again, again and again! Always 5 star at JW

Went for dinner, beautiful venue, and amazing food

We dined at Critique restaurant.. 5 all the way. Spectacular meals and service. We will definitely be back.

Stayed with my family for a week and it was incredible! Stunning hotel (Stayed in a J.W. Marriott room not the Vacation Club). So beautifully renovated, food at the Buffet Breakfast, Chapter and Verse, the Brazilian BBQ, and Misono - divine!!! The pool is out of this world!!
The rooms and beds are comfortable and extremely clean. The service is second to none - you are treated like royalty! Veronica (concierge) was super welcoming, warm and went out of her way to make our 20th wedding anniversary special. Never stayed at a hotel with staff that make every effort to ensure your trip perfect as much as JW Marriott Resort & Spa Gold Coast!! Have stayed at Palazzo Versace previously and it is nothing compared to JW Marriott!
Will be back!!

Beautiful facility and great service.

Great stay for 2 nights, the staff was really helpful and met all our expectation.
Bed was comfy.
Large choice for breakfast.
Awesome pool area.

Well done JW Marriott.

Well be back.

Great spot , close to the beach and amazing view of surfers, Beach, resort pool.
Buffet breakfast was great and staff throughout the hotel were very friendly and helpful.

One of the nicest hotels Ive stayed at. Staff are friendly and helpful. Forgot to take photos of the pool but Ill say its very nice, it has a small slide and an artificial beach section.

Amazing experience, greeted with smiles and kindness, stuff was incredible. The Japanese restaurant was booked out but they found room for 4 of us. Special thanks to the reception lady, please provide her with a chair to sit on, not easy to stand for 8 hours when you are pregnant, your staff is your backbone.
My child had the best holiday, feeding tropical fish, snorkelling in the lagoon and jumping in and out of spas.
Thank you and looking forward to come back.

Had an amazing stay at JW Marriott with my husband for a babymoon. The service was exceptional, the staffs really delivered throughout the guest journey. Special thank you to Kesha at the Front Office for taking care of us! Definitely our number one choice when we head back to Gold Coast

It is indeed a level higher than the Sheraton, everything is perfect, but the check-in time is slightly worse than the humanization of domestic hotels, it always has to wait until 3PM

Highly recommend JW Marriot Resort in Gold Coast! The most beautiful resort my family and I have been. Great location, amazing kids area, great restaurants, beautiful breakfast buffet and the most friendly staff members.
A shout out to Holly from the reception team! The sweetest staff member I have ever met. She is so friendly, lovely and caring.
Thanks for all your assistance Holly and thanks JW Marriott Gold Coast Resort for the amazing experience! We will definitely come back and recommend to others =D

The best resort/hotel me and my partner have ever been to up to date. Exceptional customer service and care. The room, pool area, and restaurant were all amazing!! Would highly recommend if staying in Gold Coast.

Didn't stay but experienced the buffet at Citrique and was very impressed

Seafood Buffet was delicious, wine package was not worth it as they only pour very small glasses and stop serving well before closing. Overall a great night and great food.

Great seafood buffet.

I was disappointed that the restaurant was closed during my stay limiting food choices.
Vehicle access is only possible coming from the South on Furney Avenue. It's quite a long walk from the hotel to Surfer's Central.

Absolutely stunning hotel in Surfers Paradise with sweeping views of the ocean, the pools and lagoon (depending on your room). From the moment we arrived to the moment we left, I felt like a queen. The room was big and very well appointed - everything was provided for and thought of. Very tranquil and exquisite. The staff are incredibly friendly and helpful, service as expected from a 5* resort. This is by far the most beautiful hotel I've stayed at and would return any day. The bathroom was amazing - enjoyed a few baths with the provided bath salts and slept like a baby as I was so relaxed. The breakfast buffet at the restaurant was superb - very delicious and fresh selection of hot and cold food, fruit and everything you can think of. Thank you JW Marriott for providing a truly unforgettable experience for my mates and I. Highly recommend and I'll be back for sure!

The degustation - 6 courses - does not disappoint!!! Fine dining with great service by the whole team.

The quality, visually and ingredients are fantastic.

If you want to confidently dine with friends or family you couldnt go wrong at Citrique.

Invited to the restaurant, the ambience, and respectful staff made for a very pleasant experience. Seafood night in the restaurant, the food was plentiful and delicious.

The most incredible experience for a special celebration. Service was 100% and the venue is gorgeous. Exceeded all our expectations.

Always a great location and facility, especially with young kids

Great hotel but location is a little out of place

Our little stay-cay at the Marriott this weekend was so amazing. The Staff were friendly and helpful, the pool is absolutely the best Ive seen and our room was clean and modern. Its just far enough out of Surfers, that we enjoyed walks to and from the main section of town along the beach and also a tram into Broadbeach.
The kids loved the fish feeding and snorkeling, as my husband and myself enjoy a drink or 2 up at the bar overlooking them.
Thank you for making our stay so enjoyable

Loved it. Great seafood buffet and great breakfast. Wonderful staff

5 star all the way. True resort living

Absolute 10/10 service from Chris Spielmann walking us all the way from the front door to the restaurant telling us about the beautiful hotel lobby!

Very nice resort type hotel ideal for family vacation or romantic gateway.

Lovely resort with outstanding staff which took great pains to make it a comfortable stay. The rooms were gorgeous and gave us a great view of the coast. It's a 5 min walk from the beach and accessible to public transportation

One of the best hotels Ive stayed at. The pools is the highlight especially the salt water pool with fishes in it so you can snorkel. All staff were highly accomodating, friendly and polite. Thank you for the complimentary drinks also. All in all, 11/10! Will be coming back

We visited the new JW Marriott Spa last month , just after opening and were blown away with the ambience, quality of service and friendly staff. TAI was most outstandingly helpful again in the vacation club , you and your team make our stay memorable , thank you

Amazing staff, loved the service. Have to come back here again soon

Just starting to get a little dated. Extremely expensive! $45 valet service. .. $7 for a coffee . Good choice of pools. In room dining meal $35 for

The welcome and the rooms are fantastic! Feels like luxury! Will be returning to use all the facilities and staying longer next time!

Absolutely fabulous. Best breakfast ever!

Beautiful hotel, gorgeous pool and great facilities. Beds were a bit soft and sinky for our linking

Very grand and luxurious. Polite and attentive staff. Stunning award winning swimming pool complete with coral reef, tropical fish and sandy beaches. Great for young families and couples.

Didn't stay but attended a conference here and the highlights were service and food by far.

Absolutely amazing stay, I enjoyed it so much theres so many fish to see while snorkelling and the staff are all so kind and helpful. I definately recommend getting the massage it was wonderful

Nice

Our first stay at the JW Marriott Gold Coast was a very pleasant experience, friendly staff, clean rooms and excellent service!
This great experience was renewed daily by the wonderful restaurant crew at the citrique restaurant during breakfast by the Waiters :OkSana, Monica ,Jenjira Aimoth and Gina. They all left a wonderful impression to our visit. All were extremely professional with high standards. A special thanks to the kitchen chef Emir who we met during our stay.He answered well our questions in an extremely professional manner and understood our needs. Would recommend!
We will definitely come back due to this high standard of service.

Very grand and luxurious. Polite and attentive staff. Stunning award winning swimming pool complete with coral reef, tropical fish and sandy beaches. Great for young families and couples. Superb Japanese restaurant. Close to the tram stop.

Booked through a third party for a stay of 4 and paid a price of 3
Free breakfast and $140 in spending
Booked a sea view king bed and upgraded to a small suite
Even though I linked my Marriott account, I only got one level upgrade.
Free valet and parking for members
I dont know why, when I checked in
Want me to open the app to see my Marriott membership?

The balcony guardrail is quite low and a bit dangerous.
How many centimeters lower is the balcony floor to the room floor?
If you don't pay attention, it's easy to lose focus and move your center of gravity forward.
Plus this low guardrail is scary.

Others I feel pretty good. Im at the beach again.

Firstly and like always the hotel presentation-gardens and pool area are second to none on the Gold Coast. I especially want to send accolades to ALL the concierge & reception staff - particular Nush & Kumar. ALL the other hotels on the GC never give enough towels or toiletries and JW is especially generous when it comes to this- makes a ladies stay so much more enjoyable to have enough towels. I would also like to single out the bar, pool and restaurant staff- all excellent & put up with some other difficult customers with grace & pleasantry
The food was excellent and the service was brilliant and if they reduce their prices and add specials to their bag of tricks then I cant see why JW Marriott does not have full occupancy all the time. I have stayed this year at five other similar GC hotels and JW is superior to all. Well done all

Absolutely stunning hotel in Surfers Paradise with sweeping views of the ocean, the pools and lagoon (depending on your room). From the moment we arrived to the moment we left, I felt like a queen. The room was big and very well appointed - everything was provided for and thought of. Very tranquil and exquisite. The staff are incredibly friendly and helpful, service as expected from a 5* resort. This is by far the most beautiful hotel I've stayed at and would return any day. The bathroom was amazing - enjoyed a few baths with the provided bath salts and slept like a baby as I was so relaxed. The breakfast buffet at the restaurant was superb - very delicious and fresh selection of hot and cold food, fruit and everything you can think of. Thank you JW Marriott for providing a truly unforgettable experience for my mates and I. Highly recommend and I'll be back for sure!

Great venue for a conference

Absolutely amazing place if ever went back to the Gold Coast I would stay again

Absolutely perfect

Definitely a 5-star with their excellent customer service! And a plus for the amenities and great location

Amazing place - the pool is fantastic! Food is top notch and it's a great location - walking distance and access to Trams

I stayed here for a conference. Great venue at a convenient location.

Lovely spot and very comfortable beds and rooms.
Welcoming staff and our stay went with out any issues.

have stayed here couple of times, customer service is very good. Pool area is fantastic for kids. Rooms are spacious, clean with good views.

Got a great deal 333 per night inc breakfast. All rooms recently upgraded & are on point. Pools are great for kids & service immaculate. Can't fault the place.

Great staff and environment (rooms and pool etc.)! We had a great stay there!

I attended a conference here. The Reception Staff were fantastic

Great place to have functions there with plenty of rooms. Excellent customer service and very friendly staff.

Absolutely an amazing experience. From the services to amenities and restaurants.
Entire family would have stayed the entire week if the prices didn't exceed $600+ from mid week.

Only con was the mattress. Spring bed was showing its age, sagging causing sore back. Would recommend the hotel to invest in new mattresses to improve comfort.

My stay at JW Marriott Gold Coast Resort was truly extraordinary. The snorkeling experience in their saltwater lagoon was a definite highlight, with crystal-clear waters revealing a vibrant underwater world. It felt like stepping into a slice of paradise right on the resort grounds.

What truly sets this resort apart is the fantastic staff and service. Every interaction was met with warmth, professionalism, and a genuine desire to ensure guests had an exceptional experience. Their attention to detail and commitment to guest satisfaction was evident in every aspect of my stay. I felt genuinely cared for and valued as a guest.

The memories created during this stay are ones I will cherish forever. JW Marriott Gold Coast Resort offers a unique and unforgettable experience, combining natural beauty with impeccable service. I cant wait to return for more moments like these. Highly recommended for anyone seeking a perfect blend of luxury and warm hospitality.

After coming to the Marriot many years ago with my parents I have always wanted to return but was worried and hoped all would live up to my expectations. I can honestly say my expectations were exceeded.

The pool is still as beautiful as I remember. The hotel is very well maintained and from
moment you walk in the resort has a luxurious feel.

The staff were AMAZING!!! Nothing was ever too much trouble - they were so helpful and friendly. Thank you so so much to the team!

My husband and I had a wonderful time away and will definitely be back!

Fantastic place to stay, friendly staff and great facilities.

had a wonderful family trip here last week, the facilities are gorgeous, the pool is so family friendly and the buffet breakfast is top notch.
i highly recommend for people with young children