Sofitel Sydney Darling Harbour Weddings

Rooms are overpriced, Club accesscis misleading, and they charge you forvinroom dining room with service fees even if you eat in the club on the 35th floor, Accor discounts do not apply, smartly they make club bills as inroom dinnig, not impressed, disadvantage to Platinum and Diamond members.

As a business owner myself, I have to take my hats off to all Sofitel staffs. They were really well trained and always put customers service at their highest priority. I have booked two nights via American Express Business Platinum card and although the waiting for a room upgrade took much longer than my usual stays elsewhere (more than 1hr), the reception staff (Sophie) was very good and gave my wife and I a complimentary drink while waiting for the upgrade. The room had a magnificent view to Darling Harbour and the beds were relatively comfortable (it can be better for this kind of hotels). We were very impressed by the quality of food presented at dinner. The taste and presentation were outstanding! We had the usual 4pm checkout but although I realised my car was missing a window, Garland did a fantastic job in explaining to me what could have happened and that they will get in touch with me for follow up. He offered two complimentary drinks to my kids. I could complain and be a difficult customer but from a business perspective they did the maximum they could and thats what matters in any business. So bravo guys.

If there is one major thing for management to consider is to improve the communication between reception and housekeeping as the time between a request and the job getting done was too long in many instances.

I hope this review helps you guys stand out from the crowd as you really deserve success. Well done team

The service was exceptional as always, with the staff going above and beyond. They were always attentive to my needs and requests.

My room was spacious, modern, and beautifully appointed with luxurious amenities and an abundance of natural sunlight. The bed was so comfortable, with the option for a customized pillow. The highlight of my room, however, was the stunning view of the harbor, which was simply breathtaking.

The hotel's location is perfect for anyone looking to explore Sydney, with easy access to many of the city's best attractions, including the Opera House and Harbour Bridge. The dining options were also excellent, with delicious food and drinks available at the hotel's on-site restaurants and bars.

I had an incredible stay at the Sofitel Sydney Darling Harbour and would highly recommend it to anyone looking for a luxurious and memorable experience in Sydney. The service, amenities, and location were all top-notch, this made it an unforgettable stay.

Many thanks to the entire Sofitel team. We had an unforgettable time in this absolutely modern and elegant hotel. Our room had a magnificent view of Darling Harbour. From here we could enjoy the fireworks in privacy. The room offered enough space and was furnished to a very high standard. The pool area is a small oasis to relax in the middle of Sydney. The staff were always very helpful and friendly. The cocktails in the champagne bar were very good, but the bar perhaps lacks a bit of charm. Definitely one of the best hotels in Sydney at the moment from our point of view.

Our room was clean and comfortable with a nice view of Darling Harbour. Bed was excellent and there was even a pillow menu! Good selection of food at the breakfast buffet and all staff we encountered were pleasant to deal with. Didn't have time to use the infinity pool but will have to come back another time!

My experience of Sofitel was for a staycation for my birthday. Loved the ambiance and the vibe. We booked Luxury Room, Darling Harbour view. And every penny was worth it. The infinity pool is where I can spend the whole evening. The view, both in light and dark, looks stunning. Its truly an experience. Also, I cant recommend you enough the breakfast options. Its super tasty with so many options. Youll have staff show you around and get you seated and everything you want will be served at the table. Definitely going back. This time gonna take better photos

Omg. The best. Staff, atmosphere, location, and quality service. Just perfect

My partner and I had a lovely staycation at the Sofitel. Their standard room was small but clean and so comfortable with a great view of the harbour. The Champagne Bar was nice; a perfect spot for late afternoon drinks and snacks. Their buffet breakfast at the Atelier was a delight serving typical hot and cold brekky dishes, juice bar, and coffee and tea.

We had a plumbing issue in our original room, and the receptionist was very helpful and moved us to another room with an even better view. All staff are friendly and professional. Will stay again!

Always a perfect stay here .

Best staff, best hotel!

My partners family recently invited my partner and myself here for an event and it was lovely. Staff were great and really friendly, Champagne bar is beautiful with a great view of Darling Harbour (especially during Vivid), and it was really nice to see the little touches of French culture here and there, as my partners family is French. Cant wait to come back

Easily the best hotel to stay at in Sydney. The interior is well rounded with chic decor but welcoming colours. The facilities such as the infinity pool and gym are well kept and always fresh. The food is delightful and diverse. This is my favourite hotel to stay at in Sydney- especially the corner room.

Put aside the beautiful design and intricate details of the stay at Sofitel Sydney. The service is second to none. I dropped my keys down a crevice near by the hotel tonight and came by to ask for wire hangers to create a hook. Without hesitation, the hotel staff members Lucas and Taka saved my night by supporting me in crafting an apparatus with two sacrificed wire hangers. 6/5 stars for this night.

Shout out to Lois from the vallet service, he was extremely friendly and compationate and helped me out with my elderly mum.

1 Brm Superior King Room level 23 Room 16. Darling Harbour front view CBD West Side & Barangaroo.
King size bed, mini bar, full bathroom with complimentary amenities. Full size bath tub, Full size rain shower, marble walls & glass. Chaise Lounge chair, table & seating for one. Floor to ceiling Windows, Sun/Night shade, block out curtains.
Keyless entry, seamless. Checking in & Out, friendly, helpful, pleasant staff, excellent location, Pool, Gym, Bar, Restaurant. Absolutely flawless experience from beginning to end. I will definitely return again, but upgrade to a Suite.

Thank you so much Jun you made my experience much better than it already was, you definitely deserve a pay rise

I recently had the pleasure of staying at the Sofitel Sydney Darling Harbour, and I must say, it exceeded all my expectations. From the breathtaking views from my room to the impeccable service provided by the staff, this hotel truly offers a remarkable experience.

Room: I was greeted by a stunning view of Sydney's iconic skyline, especially during my stay when the Vivid lighting show was taking place. The room was impeccably clean, providing a comfortable atmosphere for my entire stay.

Service: The staff were incredibly friendly, attentive, and went above and beyond to ensure my needs were met. From the moment I checked in until the day of departure, the staff consistently displayed a high level of professionalism and warmth, making me feel truly valued as a guest.

Location: Location is superb. Situated in Darling Harbour, it offers easy access to a wide range of attractions and amenities. The central business district is within walking distance, allowing me to explore the city's vibrant culture and entertainment scene conveniently.

My stay at the Sofitel Sydney Darling Harbour was nothing short of exceptional. The room with its mesmerizing view, the outstanding service provided by the staff, and the hotel's convenient location all contributed to a truly memorable experience. I highly recommend this hotel to anyone looking for a remarkable stay in Sydney.

Great experience staying at the Sofitel. The staff is great, the location is great. Rooms are a bit standard in terms of size and appearance but they are well kept and clean, and have great views. The thing that cements this place as 5 stars for me is the breakfast buffet. There are a ton of stations offering a huge variety of food, and it's all delicious.

Quality hotel run by quality staff and special thanks to duty manager " Emma " for sorting out my hotel transfer.

Great views, excellent staff

Very good customer service and wonderful experiences.

Room is spectacular amazing views. Food is delicious.

A very special place for my son and I. Weve been going to this Sofitel for a couple of years now. My son has special needs and the staff are so lovely, we feel very comfortable here. He absolutely loves the pool and the room service food is perfect for us and so delicious. I cant wait for our next day on his 13th birthday very soon which times well with the Darling Harbour fireworks. The location is brilliant as he loves to visit the maritime museum. Its our perfect safe little city retreat.

Highly recommend!
Beautiful clean and spacious rooms!
We arrived yesterday and was greeted and met by Lovely staff at the door. We were then guided to Tommaso at the front desk and what a wonderful gentleman. He gave us the best introduction we have ever had, explaining all and answering all our questions in such a calm manner.
Highly recommend this hotel, it is worth ever cent. Staff here are friendly and very well mannered. And the service is stunning!
Thank you from me and my husband
Room 2107

This hotel has been lovely and welcoming for my family and I. It is a perfect spot at the darling harbour with easy access to everything. I would also just like to mention Lucy (she was working at the buffet) and she served us with a kind smile and was very memorable.

Always a lovely stay at this great hotel. Highly recommend.

Amazing.

Loved our stay. Buffet breakfast was great. A couple of mornings had a pretty big line to get in but on a public holiday weekend during vivid that is to be expected. Staff were getting through it in a very reasonable time.

Amazing view, lovely room.

Had a fantastic time here with my aunt.
Staff were always happy to help with anything we needed.
Best Hotel accommodation experience ever .

Excellent!

Having not stayed here until recently, we were pleasantly surprised. The hotel has some fantastic views out across Darling Harbour, which was especially nice for vivid which was on whilst we were there.

The hotel has some good bars scattered across a few levels and a restaurant which has a large variety of options for breakfast. There were coffee pods and a machine in the room. There rooms were clean fresh and we'll presented.

We took a young baby and our own portable cot which was easy to fit into the room even with 2 large double beds.

The infinity pool looked fantastic, however unfortunately despite it being advertised as open all year, is not heated so wasn't an option to use whilst we stayed.

The hotel is located in a very convenient place right next to the convention centre with the light rail stopping behind the building.

Great view from the 22nd floor. The lights were difficult to work but the view made up for it. I would definitely stay again! Wonderful service!

Love this hotel, the rooftop pool is a particular highlight. Beautiful layout in the rooms and the staff are so helpful.

The excellent service, warm hospitality, and attention to detail left a lasting impression. Every interaction with your staff was a pleasure, reflecting the high standards of your establishment.
Amazing and comfortable!! :)

Spent two nights at the Sofitel, the staff were very lovely and made the experience very luxurious. We requested a room with a bath (not guaranteed) and they were able to meet our request which made the time so much more relaxing. Location is prime within walking distance to Sydney Harbour and public transport.

Harbor View is over!!! However, there are a few marts and locations. remaining game set

Didnt know it was there. I was so use to seeing the older 2, this is great.

Everything was just perfect

I had an incredible stay at Sofitel Darling Harbour! The staff's warmth and professionalism truly stood out, making me feel welcome from the moment I arrived. Their attention to detail and willingness to assist with any request made my experience exceptional.

The hotel's location is incredibly convenient, situated near the heart of the city. Being within walking distance of many attractions and landmarks made exploring the city a breeze. The stunning views of Darling Harbour from my room added an extra touch of luxury to my stay.

Overall, I highly recommend Sofitel Darling Harbour to anyone seeking a delightful stay with excellent service and easy access to the city's offerings.

Absolutely stunning location. Extremely helpful staff. Rooms are clean and well looked after. Food is great. Would 100% return for future trips. Onsite valet guys are super helpful and always greeting with a smile. Had an issue with a light switch in the room and it was rectified immediately. Absolute blast guys, thankyou. Merci!

Top notch

Stayed there recently with my family, great place to stay with awesome views & skyline.
Great customer service as well

Its a bit of walk from the city center but unless you have a big suitcase to carry its a very reasonable distance to everything youll need from your stay in Sydney. The room is spacious, clean, and very well equipped and the common facilities are also impeccable. The full breakfast at the restaurant on the third floor is insanely good. What a delightful vacation thanks to Sofitel.

Very Clean,nice and staff was very friendly

During my second visit to the Sofitel Darling Harbor, I was impressed by the hotel's numerous advantages. It boasts convenient transportation services and offers breathtaking views of the Sydney Aquarium, towering city buildings, and iconic landmarks like the Opera House and the famous bridge. The hotel's proximity to renowned casinos and historic Sydney sites adds to its appeal. Additionally, water transport options, including ferries to attractions like the zoo and golden sandy beaches, Manly City, and Luna Park, provide convenience and charm.

Upon arrival, a tram at the hotel entrance simplifies travel to Chinatown and shopping centers. The entrance features a spacious driveway for guest arrivals and car parking. Once inside, an imposing revolving door and elegant side entrances lead to a sophisticated hotel lobby. In the center of this space stands a bar adorned with leather chairs, complemented by comfortable lighting and ceiling-hung artworks.

The hotel's third floor houses a bar catering to guests and visitors. The staff's reception and service consistently aim to exceed customer expectations, ensuring a memorable and homely experience. A sizable banquet hall accommodating around 400 individuals, along with several meeting rooms, is available. Ascending to the 34th floor reveals the executive lounge, which offers breathtaking views, particularly during sunrise and sunset.

The hotel rooms exude elegance and comfort, featuring impeccable bathrooms and ideal water pressure. The front desk staff, renowned for their professionalism and experience, provide valuable city information and exceptional service with a friendly demeanor.

In conclusion, I extend my gratitude to the entire team at Sofitel Darling Harbor for contributing to an unforgettable stay.

Can't beat the view from the room overlooking the city at night. The location was excellent to take a walk in the area.

Great hotel, however, if you dont go with the more expensive rooms its quite average room

Got checked in by Anu today - great service with friendly attitude
Rooms clean and experience has been pleasant

Cute central hotel and friendly concierge.

Members club service is amazing

Haha,surprise dinner, whole garlic sprouts show up.

I had a nightmare booking through Accor Plus's Website, luckily Sylvie from the reservations team managed to resolve the issue quickly and honestly beyond my original booking expectation.

Thank you so much! Get service and problem solving 10/10

Excellent location and style. Pool gym and club level are well worth the stay.. Great location..

Wonderful hotel in Darling Harbor

Our new favourite Sydney hotel
Purchase a club level room and be pampered

Great location and easy access to the business district.

Incredibly comfortable beds. Room service is limited and frankly not worth it. Overly priced. Go out. However not really that close to good restaurants.

Amenities are exceptional.

Perfect accommodation experience. By the window of the room, you can see the whole darling harbor

Amazing service from start to finish. This started with the Lounge check in, which was directed immediately on our arrival.
The hotel is still very modern and very clean
Bathroom impeccable.
The only reason why this is not a 10 is the breakfast buffet. Whilst there is ample space in the restaurant, there is a distinct lack of variety and quality when compared to the other premium hotels in Sydney eg Crown, Sheraton etc

Good location and good service

We stayed at the Sofitel to be close to the Convention Centre, but it became so much more than a convenient location. The room was modern, well-thought out, and lovely; the food was second-to-none; the staff were very helpful and friendly. We had a great couple of days, and would have no hesitation in returning for another city break.

Upon arrival we can feel the welcoming atmosphere from every staff and well designed lobby. The rooms we been assigned was next to each other which is very convenient to my family with young kids. Great restaurant and great breakfast. A nice unlimited pool with fabulous darling harbour view from deck. Good gym room with view. Convenient locations to the local restaurant near ultimo and Hay market. Especially, great late 12pm check out upon my request. However, the only problem with this hotel is no carpark on site and the valet parking fee is higher than other local nearby hotels. It would be great if the hotel can partner up with ICC to offer daily rate parking with unlimited entry for Sofitel guests. As an Accor member myself I am impressed with my past stay with Sofitel both at Darling Harbour and Melbourne Collins St Sofitel.

Thanks for the heart warming hospitality. Beautiful room with bay view. Love both the delicious meal and atmosphere at Atelier restaurant.

The Sofitel Darling Harbor hotel is the perfect hotel for a stay in Sydney. The staff is welcoming, very kind and attentive. The hotel is superbly located within the city of Sydney. The view from the rooms over the port is magnificent. The rooms are very comfortable and perfectly maintained. We had a very good stay and the hotel contributed greatly to it.

The check-in was great, lovely concierge and a friendly front desk team. The food was great for the whole conference. I loved having fresh fruit in the mornings. Check-out was easy, the room was really nice. The toilet door was noisy each time I opened and closed it, so I left it open for the whole stay.

Nestled at the heart of Sydney's vibrant Darling Harbour, the Sofitel is a true gem of luxury and French elegance. From the moment I stepped into the opulent lobby, I was enveloped in an atmosphere of sophistication and warmth. The impeccable service here is truly remarkable. The staff's attention to detail and genuine hospitality made me feel like a valued guest from the very beginning. Whether it was a warm greeting at the door or the thoughtful recommendations for exploring the city, their dedication to guest satisfaction was evident throughout my stay.
The rooms are a sanctuary of comfort and style, with breathtaking views of the harbour or the city skyline. The only thing I wished they had, was hair straighteners in the rooms. Apart from that, it was a fabulous stay in Sydney!

My stay at Sofitel Darling Harbour was amazing. The room was lovely and had everything I needed, the views were beautiful and the extra touches like bath salts and pillow options were above and beyond. The staff were very friendly, helpful and courteous. It was a pleasure to stay here.

we had a 2 night stay and it was perfect. The room was terrific with a really well designed layout. Had dinner and breakfast in the restaurant which was excellent on all occasions. Staff were exceptional. Champagne bar had a lovely ambience and attentive staff

Stayed 3 nights for business. Was greeted with such warm upon my arrival. May I take your bags, right this way etc. Room was beautiful floor to ceiling glass views of the stunning of Darling Harbour minus the construction on the floor! 5 star Balmain products. Took a bath and relaxed. Food was beautiful when ordering room service along with the conference lunches, morning and afternoon teas. Every staff member was attentive and had a genuine desire to ensure my stay was enjoyable.

Room was lovely, staff friendly and attentive at every turn. Breakfast was a brilliant spread of near everything you could crave for breakfast.
Gym had great equipment and views across the harbour.

If I had any complaints it was that the pool wasnt heated so its not comfortable in the evening or on colder days.
Also look at getting buttons/bells or even better QR codes for around the pool for table service. This worked well at a Pullman I went to in Phuket. Bonus is the staff leave the bar and are able to keep the tables clear and old towels when people leave.

We stayed here for a few days after our wedding, we got a club room with a beautiful view.

It was the most amazing experience, I would highly recommend this hotel and in particular the Club Millesime dining room. Staff member Alex was so helpful and hospitable, he carefully explained to us how the club meals and drinks worked. We wished we got told on our first meal though.

Wed definitely come back

A True 5 star hotel, only stayed 1 night and wish we stayed for more. Looking forward to our return. Our room on the 8th floor was a pleasure to stay in. Everything is provided for, just bring your toothbrush. Highly recommended.

A modern 5-star hotel offers luxurious accommodations, impeccable service, and an unparalleled guest experience.

Nice location with good views. High level of service and very friendly. Next time.

I recently had the pleasure of staying at this hotel for two nights, and it was truly a delightful experience. The service provided was top-notch, with the staff going above and beyond to ensure my comfort and satisfaction throughout my stay. The room was very clean. However, one minor drawback was that the window glass, particularly from the outside, appeared to be somewhat dirty. The highlight of my stay, however, was the breathtaking view of Darling Harbour from my room. Waking up to such a mesmerizing sight each morning added an extra layer of enjoyment to my trip.

My husband and I stayed at the Sofitel Sydney Darling Harbour for two nights after our wedding. Everything was perfect! The room was beautiful and set up for us, the view was amazing, and all the staff were so lovely and helpful. The location is also great and convenient for a city staycation. We had a great time and can't wait to come back.

The best hotel at the top of Darling Harbour.

We were upgraded the second night after much debate. Not to a corner room as told we could be still a lovely floor with view. The noise however from the construction in front of the hotel was consistent - all week and weekend - from 6am until the evening. If you were on a lower floor good luck it was loud and constant.

Love this hotel, love the Darling Harbour view, the ONLY reason I stay here. Naomi in the lounge was AMAZING and really attentive. Love the restaurant and Champagne bar too - lobster roll is to die for.

Great stay but be aware if you are a light sleeper not for you - for at least 5 years we were told.

The equipment of the rooms, the facilities such as gym, pool etc. and the service met our expectations and expectations of a 5 star hotel. Requests were implemented immediately and extensively.
The Club Millesime Lounge on the 35th floor offers a great view of the harbor.

Great staff service, excellent location and facilities

Great staff, location, cleanliness and everything one could want.

First and foremost, Pat the duty manager was incredibly amazing in making our stay perfect! She is definitely a gem. The hotel is so much and all staff are so friendly from entering into the hotel, you would feel special already. The pool is stunning with the darling harbour view. The location is fantastic and close to everything. Wifi is so fast and the breakfast has lots of options. Highly recommend and will definitely come back here again and again. Thanks so much to all the staff at the Sofitel Darling Harbour.

Super

Luxurious hotel with a good and beautiful location, close to other tourist attractions.

Great hotel with good service in the heart of Darling Harbour.

Room is perfect, nice and comfortable beds, good shower and amenitites, the staff are super friendly. I. have to give them a point off for not having the right glasses for a beer and then giving us our beer in water glasses and still charging full price... hmm something is amiss there. Apart from that little issue everything else was spot on.

The location and convenience of transport really is something rarely experienced. The Sofitel is luxurious, relaxing and lovely place to stay. The restaurants are wonderful with the food being absolutely amazing. The layout for breakfast doesn't flow however and was a little frustrating. I celebrated my birthday on this stay and the restaurant organised a little surprise which was delightful. The view from the room was simply breathtaking.